Occasionally adjusters receive a check from a firm that exceeds the amount they invoiced. This is referred to as an Overpayment and can be caused by a number of things. Adjuster Pilot was designed with a built-in feature that allows you to account for this, so read here to learn how to apply overpayments.
When entering a payment:
- If you realize that the payment you received exceeds the amount invoiced, hit the Apply Overpayment button. It is located directly to the right of the amount field:
- An overpayment with an amount equivalent to the difference between the invoice and your received payment will be created.
- The overpayment is treated as an invoice; this means you can keep track of it through the Invoices section.
- When you apply overpayments it allows you to finalize a payment.